Synergy Complaints Policy

At Synergy Dental Clinic we take complaints very seriously and try to ensure that all patients are pleased with their experience of our service. When patients complain, they are dealt with courteously and promptly so that the matter is resolved as quickly as possible.
Should you wish to obtain a copy of our complaints policy OR to make a complaint please find contact details for each practice below:

Blackpool: pm-blackpool@synergydental.org.uk

Preston: pm-preston@synergydental.org.uk

Blackburn: pm-blackburn@synergydental.org.uk

Bolton: pm-bolton@synergydental.org.uk

Farnworth: pm-farnworth@synergydental.org.uk

Bury: pm-bury@synergydental.org.uk

Ormskirk: pm-ormskirk@synergydental.org.uk

Alternatively, if you feel your complaint has not been resolved, you can contact:
Complaints about NHS treatment can be made to:

NHS England,
PO Box 16738,
Redditch,
B97 9PT
E: England.contactus@nhs.net
T: 0300 311 22 33

Or complaints about private treatment can be made to:
The Dental Complaints Service
T: 08456 120 540

You can also contact the General Dental Council on:
www.gdc-uk.org