Terms and Conditions

Conditions of using our website

1.This website promotes “Synergy Dental Clinic/ Group’.

2.A wide range of intellectual property rights are used in and relating to this website, including:

  1. the trade marks and logos of “Synergy Dental Clinic”;
  2. the design, text, graphics and other content of the web pages on this website, together with all the web addresses associated with those web pages; and
  3. all the software used in relation to this website.

3.The Advertiser is either the owner or the authorised licensee of these intellectual property rights.

About these conditions

4.If you access or use any part of this website you agree to these conditions. If you do not want to agree to these conditions, do not access or use this website.

5.We may change these conditions at any time without giving you notice. Please check these conditions from time to time for any changes. By continuing to use the website you agree to all the changes we make to these conditions.

Using this website

Please note that all treatment images, present on this website, are for illustrative purposes only.

6.We collect and use information in line with our Privacy Policy. By using this website, you agree to the way in which we collect and use your information.

7.You cannot use this website:

  1. for any unlawful purpose;
  2. to send spam;
  3. to harm, threaten, abuse or harass another person, or in a way that invades someone’s privacy or is (in our reasonable opinion) offensive or is unacceptable or damaging to us, our customers or suppliers;
  4. to create, check, confirm, update or amend your own or someone else’s databases, records, directories, customer lists, mailing or prospecting lists;
  5. to tamper with, update or change any part of the website;
  6. in a way that affects how it is run;
  7. in a way that imposes an unreasonable or disproportionably large burden on us or our suppliers’ communications and technical systems as determined by us; or
  8. using any automated means to monitor or copy the website or its content, or to interfere with or attempt to interfere with how the website works.

Disclaimers

8.You use the website at your own risk.

9.You should not rely on the website for advice.

10.As far as the relevant laws allow, we do not guarantee that:

  1. there will be no problems with how you use the website; or
  2. the computer or server you use to log on to the website is free of viruses or other harmful programs.

Limits to our liability

11.There is no limit to what we and the people who provide our services will be liable for if someone dies or is injured because of our negligence or because we have committed fraud.

12.Under no circumstances will “Synergy Dental’, the owner or operator of this website, or any of their group companies, employees, officers or agents, or any other organisation involved in creating, producing, maintaining or distributing the website be liable for any loss of:

  1. profits;
  2. business or business opportunities;
  3. savings you expect to make;
  4. goodwill;
  5. use of, or corruption to information; or
  6. information.

13.If we do not keep to these conditions, they will only be liable for losses you have suffered as a direct result. We are not liable to you for any other losses whether such losses are because we have not kept to our obligations or contract, because of something we have done or not done in negligence, due to defamatory statements or liability for a product or otherwise as a result of:

  1. using or relying on the website;
  2. not being able to use the website;
  3. any mistake, fault, failure to do something, missing information, or virus on the website or if it does not work properly because of incidents outside of our control such as (but not limited to) interruptions to communication and networks and circumstances beyond our control;
  4. theft, destruction of information or someone getting access to our records, programs or services without our permission;
  5. goods, products, services or information received through or advertised on any website which we link to from this website; or
  6. any information, data, message or other material which you email, post, upload, reproduce, send, or otherwise distribute or receive using the website.

All information and prices correct at time of writing. Our terms and conditions as well as our services offered and our prices are subject to change. Please contact our team for the latest information.

At Synergy dental, we strive to be a reliable and trustworthy source of healthcare information. Medical guidelines continually change inline with the latest research and as such, our older blog posts may not have the most updated medical information. Please refer to our newer blog posts for the most relevant and up to date medical guidance.

Free online video consultations are available with one of our trained TCOs. Alternately, in person consultations are available in practice with one of our dentists for a non-refundable charge of £30.

The whole agreement

14.These conditions make up the whole agreement between you and us in how you use the website. If a court decides that a condition is not valid, the rest of the conditions will still apply.

The law

15.The laws of England and Wales apply to your use of the website and these conditions. We control the website from within the United Kingdom. However, you can get access to the website from other places around the world. Although, these places may have different laws from the laws of England and Wales, by using the website you agree that the laws of England and Wales will apply to everything relating to you using the website and you agree to keep to these laws. We have the right to take you to court in the country you live in.

16. Financial Agreements

We may share your personal data with third-party financial institutions for the purpose of arranging financial products or services. This will only occur with your explicit consent.

17. Companies House Disclosure

Synergy Dental Clinic Ltd is registered with Companies House at Oceanic House Navigation Business Park, 94 Water Meeting Road, Bolton, England, BL1 8SW in England & Wales. Company number: 06357879

18. FCA Disclosure Statement:

Synergy Dental Clinic Ltd is authorized and regulated by the Financial Conduct Authority (FRN 688161). We act as a credit broker, not a lender, and offer finance from a panel of lenders.

19. How to complain

We strive to always offer a great level of service. However, if we do not deliver the standard of service that you expect or you have a complaint, please email us at [email address] or write to us at:

  • 94 Waters Meeting Road
  • Oceanic House
  • BL1 8SW


Telephone: 01617104063 (calls to this number are charged at normal rate).
We will usually respond to your complaint within three working days but if we can’t then we’ll write to acknowledge your complaint and tell you what happens next. We’ll keep you informed of our investigation into your complaint and provide a final response within eight weeks. If you are not happy with our final response, or if we have been unable to resolve your complaint within eight weeks, you may have the right to refer the matter to the Financial Ombudsman
Service:
Address: Exchange Tower, London E14 9SR
Tel: 0800 023 4567 (free of charge) or 0300 123 9123 (calls to this number are charged at the same rate as 01 and 02 numbers) or 020 7964 1000 (calls using Relay UK).

Website address: https://www.financial-ombudsman.org.uk/
Please be aware that complaints must be referred to the Financial Ombudsman within a maximum of six months of our final response to you.

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